Frequently Asked Questions (FAQ)
1. What exactly is a RIB BOAT, and what makes yours stand out?
Mer Vista Marine RIB (Rigid Inflatable Boat) is a watercraft that combines a hard, durable hull with inflatable tubes, providing excellent stability, speed, and maneuverability. Our RIB boats are engineered using top-quality Hypalon and PVC materials, Fiberglass or Aluminum alloy hulls, ensuring superior resistance to harsh marine environments. With advanced design features and a focus on safety and performance, our boats are ideal for both professional applications and recreational use.
2. What models and sizes do you offer?
We offer a diverse range of RIB boats:
Length: 2.7 m to 12m
Types: Recreational, commercial (e.g., rescue, patrol), luxury sport, sightseeing
Key Features: Optional accessories (e.g., consoles, engines, seating configurations), customizable color schemes, and storage solutions.
View our full catalog here for detailed specifications.
3. Can I customize my RIB Boat?
Absolutely! We understand that every customer has unique needs. Our customization options include choosing the hull color, tube design, seating arrangement, and adding specialized equipment such as navigation systems, fishing rod holders, or diving platforms. To discuss your customization requirements, please email us at yilia@mervistamarine.com.
4. What are the materials and brands used for the tubes of your RIB Boats?
Our RIB boat tubes are crafted from two premium materials: PVC and Hypalon.
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PVC: We source our PVC material from the renowned German brand HEYtex, known for its high-strength, UV-resistant, and abrasion-resistant properties.
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Hypalon: Our Hypalon options come from leading international suppliers, including ORCA from France, MEHLER from Germany, and ACHILLES from Japan. These brands are recognized globally for producing Hypalon with excellent chemical resistance, durability, and longevity in marine environments.
The tube materials feature base fabrics ranging from 1100detex - 900deniers to 1670 detex - 1500 deniers, ensuring robust structure and performance.
We directly import these materials and maintain a comprehensive traceability system, guaranteeing transparency and quality assurance from source to production.
5. What certifications do your RIB Boats have, and how do they help with registration?
All our RIB boats are CE-certified, confirming compliance with strict European Union safety, health, and environmental protection standards. Additionally, they meet the ISO6185 international standard, which sets benchmarks for rigid inflatable boats’ design, construction, and performance. Each boat is assigned a unique WIN (Watercraft Identification Number) or CIN (Craft Identification Number), similar to a vehicle's VIN. This number streamlines the registration process in various regions, ensuring you can legally and smoothly use your boat.
For more details on specific regulations and documentation, contact us at yilia@mervistamarine.com
6. What engines are suitable for your RIB Boats?
Our RIB boats are compatible with leading outboard engine brands like Yamaha, Mercury, Honday, Suzuki and Evinrude. The ideal engine size depends on the boat's length and intended use. We can provide expert advice on engine selection and also offer installation services. If you prefer to install the engine yourself, we’ll supply you with all the necessary technical information.
7. How should I maintain my RIB Boat?
- Regular Cleaning: Wash your boat with fresh water and mild soap after each use, especially if it has been in saltwater, to remove any corrosive residues.
- Inflatable Tubes: Check the tube pressure regularly and avoid over-inflating. Inspect for any signs of wear, cuts, or leaks.
- Storage: Store your RIB boat in a dry, shaded area. If storing for an extended period, deflate the tubes partially and cover the boat to protect it from UV rays.
For a more comprehensive guide, you can download our [Maintenance Manual]from us.
8. What kind of warranty do you provide?
We stand behind the quality of our products with a solid warranty:
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Hull: 1-year warranty against manufacturing defects.
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Inflatable Tubes: 3-5-year warranty on materials and workmanship.
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Accessories: Covered by the respective manufacturer’s warranty.
Please review our [Warranty Policy] for detailed terms and conditions.(Warranty excludes damage from misuse, neglect, or unauthorized modifications.)
9. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping costs and delivery times vary based on your location and the size of your order. To get a shipping quote, simply add the desired products to your cart and proceed to the checkout page, or contact us at yilia@mervistamarine.com.
10. How do I request a quote or place an order?
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Online Quote: Fill out our [Quick Quote Form] on the website.
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Email: Send your inquiry, including the model(s) you’re interested in and any customization requests, to yilia@mervistamarine.com.
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Phone: Call us at [Phone number] during business hours (Monday - Friday, 9:00 AM - 10:00 PM, China Standard Time).
A 50% deposit is required to confirm your order, and the remaining balance is due before shipment.
11. What payment methods do you accept?
We accept various payment methods, including bank transfers, major credit cards (Visa, MasterCard, American Express), and PayPal. For large commercial orders, we can also discuss other payment arrangements.
12. Do you offer test drives or demos?
Yes! Visit our showroom in [Qingdao, China] for a hands-on demo. For international customers, we can arrange local partner demonstrations upon request. If you’d like to schedule a test drive or learn more, please contact us at yilia@mervistamarine.com or fill out the [Contact Form]on our website.
Still Have Questions?
Our customer support team is ready to assist you. Reach out to us via email at yilia@mervistamarine.com., use the live chat feature on our website, or fill out the [Contact Form]. We look forward to helping you find the perfect RIB boat for your needs.
